Dan & Kristie – Apr 7, 2012
We shopped around for carpet for a long time and went the normal route with the big chain stores – heard some advice from them to stay away from local shops and then gave us an outrageously expensive proposal. We found Abel Carpet and knew immediately that Mike Fasano and Abel Carpets were the right choice. Mike is extremely patient, attentive to detail and the epitome of customer service. His honest, forthright discussions with us and ability to provide us with a multitude of samples for us to consider was impressive. If he didn’t have the sample, he ordered one from the manufacturer without hesitation. His patience with our indecisiveness confirmed that we found the right company. His prices are extremely competitive and reasonable and his installers arrived on time and were very considerate, professional and efficient. Both Victor and Mike moved things quickly and delicately and were kind enough to move a couple of items that were fragile hanging on the wall just to be safe. They were in and out in excellent time and were friendly, professional and did a fantastic job. The carpet looks awesome. Mike Fasano even dropped by to check-in and see how we liked it and chatted for a bit. He never tried to sell us something we didn’t want or need and let us decide for ourselves what we liked and always had a friendly demeanor. Overall – I would highly recommend Abel Carpet for any flooring need – in fact we already have.
When you shop for carpeting you have a choice. Go with the “big guys” (Home Depot, Lowes, Empire, etc.) or keep your $$ local and go with a family owned business. For me the choice was easy and that’s why I chose Able Carpets. The advantages of dealing with a locally owned business are tremendous. First, you will be working with Mike, the owner of Able Carpets, and his number one priority is your satisfaction. The superior customer service starts when Mike brings carpet samples to your home where you can see how the textures and colors will work with your décor. During the in-home visit, Mike will measure all your rooms and work within your budget to get you the best carpeting for your money. But choosing and buying your new carpet is not what really counts – it’s all about the installation. With the “Big Box” stores it’s a crap shoot. You have no idea what contract installers you will get. With Able Carpets you will be getting the very best installation services. Their installers are real pros. In addition to a perfect installation, they took exceptional care while moving my furniture not to damage my floors or walls. And these guys are fast too! You’ll be as impressed with your new carpeting as I am with mine if you choose Mike and Able Carpets!
Mike is my “go-to man” from now on for anything to do with floors. The reason is his character, business ethics, and customer care. I had no less than three bids comparing prices for carpeting, but I still held out and kept looking, and I am glad I did. From the minute I first contacted Mike I noticed a difference. His demeanor felt more like a family friend than a businessman trying to get the job. He literally answered my call on his personal time while out shopping, he left the store and met me within the hour at my home to measure my home and on the spot give me the bid as well as show me the exact kinds of carpeting samples I was interested in. He was incredibly honest and candid in helping me determine the quality of carpet I could consider/afford, he did not try to upsale, and he was very knowledgeable to help me weigh my options. His crew just finished the job today carpeting my new home and it looks so great. It wasn’t the easiest job, when we ran into a snag, and yet Mike made sure I knew he would make certain I was satisfied, even if it involved lost profit for himself. This man is about honor and integrity in business, and his profit is not more important to him than his reputation or his customer satisfaction. I would do business with him any day. Kelly in Gilbert.
Tim & Mary – Jan 22, 2012
Mike and his crew from Abel CarpetTile and Wood installed our living room carpet last July and we were so happy with the results, I wouldn’t think of anyone else when we needed tile in our dining room. My wife and I visited a few tile places, looked on-line, and finally agreed on a particular style and color tile we liked. I called Mike and he scheduled an in-home visit and although we picked the tile just based on the pattern and color, he assured us it was a good selection based on the use of the room, expected traffic, etc. Mike’s the same courteous and accommodating guy he was when we first met him about our living room carpet installation, and after setting up our tile installation, he even came back a second time when we were questioning our tile choice. Mike listened to my ideas on patterns and understood exactly what I wanted and the look I was trying to achieve. We kept the install appointment and couldn’t have been happier with the experience. Mike’s crews have been with him for years and not only did they do a fantastic job installing the tile, they did their prep work and cleanup with great speed and efficiency. The end result is amazing and greatly exceeded my expectations: the pattern ended up better than I imagined, Mike’s recommendation for the grout color was right on the money, the specialty cuts around the staircase were perfect, all the grout lines were uniform and tight, and the two edges that transition to laminate wood flooring are flawless—we’re still in awe! I highly recommend Abel Carpet Tile and Wood—and we’ll be contacting him soon for our next project—new carpet on the stairs. Thanks again, Mike! Tim & Mary, Gilbert, AZ
I recently had my entire house re-carpeted by Able carpet and I couldn’t be happier. Mike, the owner, is very personable and was even able to come out the same day I called him to go over what I needed. The price was amazing and the installation quality was superb. Having dealt with a lot of contractors, I can honestly give my highest recommendation to Mike. Totally painless and stress free.
Absolutely Outstanding! If you are researching carpet and/or flooring, your search is over! Even putting aside Abel Carpet Tile and Wood’s amazing prices, the customer service cannot be beat. Mike was so personable, professional, and honest when answering all of our questions. The team took such care and attention to detail when installing carpet throughout the house. Mike even went above and beyond by repairing laminate borders around the carpet that were not installed by them. You better believe we will be using Abel Carpet Tile and Wood again! We absolutely recommend them! Support local business! – Jen and David
Well Done! We had Mike, Ignacio and his crew installed new tile flooring in most of my first floor. We choose a planked tile that looks like hardwood. Mike was honest up front about potential problems, but in the end, my husband and I loved it.This issues he discussed were non-issues because of the professional installation. The installers did a great job from start to finish and it only took them a little over four days to complete over a thousand square feet of tile. I am so impressed with their work that I’m recommending them to anyone who wants new flooring. Great job!
Joe & Lydia – Nov 30, 2011
Outstanding Customer Service!! We used Abel to install our carpet and wood floors. Mike is very professional, honest and was there from start to finish. He always kept us informed with time and made sure he was there when the job was getting done. His installers were also very courtesous and professional.We would highly recommend Abel Carpet for their great price and excellant service!!!
The people are SO nice! We used Abel to tile our large downstairs area. Mike is such a nice guy and very easy to work with. He was personally involved in the whole process and was there every day to ensure the job went smoothly. The installers were very knowledgable and conscientious. We were impressed with their work ethic. They never minded staying late and got huge amounts of work done each day. They did a custom tile and marble mosaic in our entryway which was their own design and turned out gorgeous. We will be using them in the future! Thanks to Mike and the team.
Rick and Janie – Sept 10, 2011
PROFESSIONAL WITH A CAPITAL “P”! From the initial contact with Mike F. to the performance of the installers, this was one of the best experiences we’ve had in a long time. Mike is patient, knowledgeable, and understands customer service. The installers were on time, efficient, and hard workers. Follow up and attention to detail ~ AWESOME! Overall ~ Great quality, price, installation and “for everything else there’s a PERFECT “10” for CUSTOMER SERVICE!”
Tim and Mary – July 23, 2011
We needed new carpet in our living room and I researched for several hours on-line reading reviews. Without exception they all had mixed reviews—ranging from very high to very low—whether they were a national chain specializing in flooring or a home-improvement store (Lowe’s, Home Depot). I stumbled on Abel Carpet Tile and Wood and since there wasn’t a single negative review and an “A” rating with the BBB, I called and set up a free in-home estimate. Everything I experienced was exactly as described in the most descriptive reviews I’d read for Abel Carpet Tile and Wood: Mike was very courteous in the initial phone call, set up the appointment at our convenience, listened to what we needed in a replacement carpet in a home with lots of kids (e.g. high-traffic, stain-resistant, extra padding), and brought many samples to choose from in a wide range of styles and cost. It was a great first meeting and his prices were the best since they included everything, so he wrote out an agreement and we set up the install. The whole installation experience was exactly as Mike said it would be—flawless. His installers were on time, very courteous to my whole family (even my young kids who asked lots of questions!) and professionally installed the carpet in under two hours. They moved the largest items of furniture, tore out and disposed of the old carpet, installed the new carpet (just under 40 square yards) and moved all the furniture back. They did a fantastic job—it looks great and feels even better on the feet—and even though I watched them put a seam in the carpet, I still can’t find it! I highly recommend Abel Carpet Tile and Wood—and we’ll be contacting him soon for an estimate for tile in our dining room. Thanks Mike!
A relative of mine has hired Abel Carpet Tile And Wood recently and had a great experience. I need to redo my floor carpet and I got Mike to come out for a quote. He was extremely helpful and came out the next day for measurement. Afterward I further talked to more than 7 carpet installation companies and it turned out Mike has very competitive price with top notch products. I hesitated no more and got Mike to redo my floor. Their installation quality is perfect. I was inspecting the new carpet and I wasn’t able to tell any seam until Mike told me. I highly recommend Abel Carpet Tile And Wood for its quality and customer service. I am just glad that we got someone like Mike to install our carpet.
Dennis and Michelle – April 19, 2011
Mike and his team are top-notch flooring professionals who just installed carper throughout our home. After setting up an appointment the day before, Mike showed up at our home with half a truck full of carpet samples so that we could see and feel the various options of carpet types, pile, and colors. He was gracious and glad to answer my wife’s many questions as we evaluated options to select the carpet which would work best for our family. He was careful and organized as he measured the rooms and prepared our estimate. On install day, his crew were simply amazing – they removed the old stuff and did a superb installation in smooth sequence. My wife loves the new carpet and I find that I love to come home after a tough day and walk barefoot around the house. We recommend Mike and Abel carpet to all – it is great to work with friendly and honest professionals.
We just had carpet installed and we love it. Mike was very professional and a pleasure to work with. He provided great service – came to us with lots of samples, offered great prices that were much cheaper than Home Depot, Lowe’s, or any other place that quoted us, and he gave us great individual time/attention/freedom in choosing our carpet – no pushy sales pitch at all. Everything was on time, and the job was completed exactly how Mike said it would be. We had zero problems and would highly recommend him to anyone looking for new flooring – you won’t be disappointed – we weren’t!
Outstanding Customer Service!! We used Abel Carpet Tile and Wood to put in new carpet for us. Mike deserves 5 stars for his knowledge, friendliness, professionalism, and honesty! I did not meet the installer but he did a wonderful job on laying the carpet. This is the best price we found for quality carpet! I will only use this company for my carpet and flooring needs and highly recommend them!!
One word describes Mike & his crew, “professional”.Punctual,hard-working and attentive to detail. Mike was in constant communication start to finish with myself and David Bordeaux (contractor extroidinaire) to insure smooth execution on time. I had three rooms & a shower tiled and I couldn’t be happier with the workmanship.Quality service,product,and result.I wouldn’t hesitate to call Mike again and recommend him highly.
Norma, Mesa, AZ – We had such a positive experience with Mike and his crew from Abel Floors. Mike returned our inquiry call immediately and we arranged to have him come look at our backsplash project. The tile was chosen, a quote given and the date set. The tile setters were excellent, skilled and hard working. I would highly recommend Abel Floors – we’re thrilled with the job that they did.
Becky, Gilbert, AZ – Mike rocks! We recently purchased a new home for our growing family. Some of the home had beautiful hardwood flooring, but the places with carpet were disgusting! With young children, I was desperate to replace it. Mike’s promptness had our nasty old carpet out and our amazing new carpet in within FIVE DAYS, which allowed us to meet our move-in deadline – making me happy. And, his prices were way lower, allowing us to meet our tight move-in budget – making my husband happy. Mike responds immediately and is always on-time. He’s knowledgeable and experienced, competitive and professional. Plus, it made us feel good that he had the same product installed in his home for his family. Shop with Mike! We will definitely be back when we look to replace the tiled areas in our home.
Steve, Gilbert, AZ -About four months ago I had Mike install carpet and tile in my house and this week come back and install carpet in the family room. Mike’s prices are much better than the home improvement stores, he always keeps his appointments, his installers show up when expected and install to the highest quality. I don’t think you can ask for a better experience.
Heidi, Chandler, AZ -We are so pleased with our new wood laminate flooring! Not only was the price reasonable, but the installation quality and materials are outstanding. Mike was so helpful in explaining the different products, and I can’t believe our new floors were installed by the time the week was out. Great professional service ~ we highly recommend!
Tim, Gilbert, AZ -Professional and eager to go the extra mile. We asked Mike F. to go beyond his existing product portfolio to find a specific look and feel we were looking for. Mike, without hesitation, procured the Camelot product we requested and installed it to our specific timeline. Installation was of very good quality. The people are courteous, tidy and professional. I recommend them highly!
Bridget, Gilbert, AZ -Mike came recommended to me by my sister who had her house recarpeted & my parents who also had their house done. He came out to Tempe where my husband & I own a house but rent it out to college students. Mike was SO honest about the kind of carpet we should have put in. He didn’t try to sell us something we didn’t need or anything too expensive. He was very helpful!!
Paul, Gilbert, AZ -We had Mike install new tile in the foyer and around the fireplace, and carpeting in two rooms. He took the time showing us various samples, coming to our house numerous times to make recommendations, and showed great patience as we took awhile to make our final decisions. When it was time for the install, the crews were total pros. Communication was excellent in terms of scheduling. In terms of pricing, feel free to shop around…you’ll find that Mike is very competitive. Moreover, you’ll have the 100% guarantee that the job will be done right.
Guy, Gilbert, AZ -Mike has done two jobs for me. The first was carpet in my rental property (2006), and the other was wood flooring in my home (2009). The carpet in the rental has been through 4 tenants and 3 deep cleanings, and has stood up well. In both cases, Mike took the time to come to the property to look at the color scheme and make helpful suggestions regarding colors and textures to consider. He also showed me various samples with varying pricing and made recommendations. For both jobs, he got the work done when he said it would be done, and the installers were very respectful and did a great job of cleaning up. My wife and I are quite pleased with the work they’ve done.
J&KSUN – Aug 31, 2010 (Review on Dexknows.com)
Joan, Chandler, AZ -We had 3 rooms done in random Garrison Maple Marcello engineered hardwood and I have to tell you—the FLOORS ARE AMAZING!!!!!!!!!!!!!! Not only did we get a great price for the product—-thank you MIKE FASANO—-DAVID did an AWESOME JOB WITH INSTALL AND NO MARKUP FROM MIKE!!!! I WOULD USE ABLE FLOORING again–BUT HAVE NO MORE FLOORS TO DO—-THANK YOU MIKE AND DAVID FOR A BEAUTIFUL JOB! YOU CAN SEE OUR FLOORS ON THEIR WEBSITE–IT IS RANDOM FLOORS IN CHANDLER AZ!
Cindy, Phoenix, AZ -Another HAPPY customer! We recently installed new carpet in our entire home – 145sy. I found Abel carpet online and after reading the customer reviews, gave Mike a call and you should too! Mike and his team were professional, patient, knowledgeable, efficient, organized and pleasant to work with. You just know that at the end of the job….another happy customer is his primary objective. Give Mike a call today for all your flooring needs, you will not be dissapointed. Thank you Mike and everyone at Abel Carpets! GREAT JOB!!!!
By Kelly, Mesa, AZ –After visiting a few other carpet stores, I stumbled upon an Abel Carpet & Tile business card. My husband and I, anxious to have new carpet put into a recently purchased home, called Mike at 7:30 PM on a Wednesday night. To my amazement, he answered & was able to come out the very next morning and give us a quote. I was even more pleased when he showed up when he had said he would! Mike took detailed notes of our home and what we were thinking about. Then he took extra time to meet with my husband and explain the different pros & cons of various carpets. After helping us choose the carpet we thought would work best, he was able to place an order for it quickly AND install it on the exact dates we were hoping for. As an afterthought, we asked if they could move some unwanted laminate flooring from the living room to the dining room. Mike came back out again to match the moldings and said, “No problem!” Everything turned out beautifully and we’re very happy. Mike & his installers were also wonderful. Again, very on-time and the job was complete when they said it would be. This is not easy to find! Mike saw everything through from start to finish and was very hands-on the entire process. We were so satisfied that I referred Mike and his crew to my parents. They cancelled their commitment to another company and hired Abel Carpet & Tile and were also very pleased.
By Cheeona, Chandler, AZ -You never know what you are going to get when you start a project that spans over 6 days and requires over two tons of stone tile to be jackhammered out of your house. Mike and his crew were marvelous – from the first discussion to the final touches, this was a first class job. I watched about 90% of the job being done, and stand amazed at the mastery skill level of the individuals working in the house. In putting down the new tile, I marveled at the pride the workers took in the most inticrate details – it wasnt their house, but they treated it as though it was. This was a solid job in both the tile laying, the carpet install, and the backsplash tile work. I would never hesitate in recommending Mike for any job involving tile or carpeting. His attention to detail and his hands on approach coupled with continual follow-up was well beyond anything we expected. And his honesty is above reproach!!
By Allannich, Sun Lakes, AZ -Our experience with Abel Carpet & Tile was nothing short of excellent! Mike went beyond the normal means to find the particular carpeting that we wanted, and had it installed in the precise week that we wanted. His price was excellent, but what sold us was his cooperating “tone”. He came across as confident, agreeable, and sincere. He even agreed to move all my electronic components (e.g., a 65″ TV, DVD, sound system, CD changer, etc), and then re-install them, without additional charge. His men installed over 130 square yards of carpeting, as well as moved numerous heavy pieces of furniture. The work was all done smoothly in 7 hours. We would certainly highly reccomend ABEL Carpeting & Tile to everyone.
By jimjae, Phoenix, AZ -Mike was terrific when it came to our selecting carpet. We chose three different colors and then Mike ordered samples of each from the manufacturer to allow us to see how each looked in different lighting. It turned out we did not care for any of those three and selected three completely different ones and again he ordered samples to be sent to us. He was very professional yet friendly and would always follow-up yet never pressure. When we made our selection he ordered the carpet and his installers were just as professional, curtious and friendly. They cleaned everything up beautifully when they were through. I couldn’t believe how quickly they completed the install and what an excellent job they had done. I would use them again and recommend that if you want a professional job done and at a reasonable price give Mike and his staff a call.
By sbartlett5, Gilbert, AZ -Mike and his employees are very dependable, fast and friendly. We had carpet installed and tile around the fireplace. They did a very professional job on both. In this day and age of poor service it was wonderful to find a company that followed up quickly and did good work. I would recommend Mike and his guys for any job that you need done.
By Martin, Gilbert, AZ -Abel carpets was very flexible in their appointment times to show samples. We needed carpet in our next home by our move in date. They did a great job of coordinating with the carpet mills and their own install team to get the job done on time and on budget. Abel is a pleasure to work with!
By Julia, Chandler, AZ -Great experience with Abel Carpet, Tile and Wood. Very professional, quality work, on time, and clean.
They came to my house with samples and were very friendly. The tile in my bathroom turned out great!
By Alecia J. Gilbert, AZ -Great prices on high quality carpet! Installers were quick and thorough, even hauled away our old carpet at no additional cost! Mike worked hard to get our order place quickly and got it here before we expected. I would definately recommend Abel Carpet, Tile, and Wood for your flooring needs!
By Lisa H, Gilbert, AZ -We had a great experience with Abel Carpets. It started with their professional quote and explanation of their products. They were not the least expensive but their quote was competitive. We were only going to do one room but decided to do four in the end. All the rooms look great. The workers that came to the house moved all the big furniture and put it back where they found it. We were very worried about our tile in the bathroom but nothing was scratched or damaged. We would use them again in the future.
By Toby A., Chandler, AZ -Mike was very professional and was able to provide complete samples of what we could choose from. He answered every question we had and was completely understanding of what we were looking for.
By Jennifer A., Mesa, AZ -I was extremely impressed with the level of professionalism and the quality of product offered at a great price! They responded to my request for a quote immediately, really listened to what I wanted and brought great samples that exactly fit what I was envisioning. They offered advice and made me feel like a very valued customer throughout. The quality of work was excellent and they continually surprised me by their willingness to go above and beyond to ensure that I was 100% happy with my new carpet! I compared them with other companies and nobody else came close to the price or customer service offered by Abel.
Mike was an honest, trustworthy, and likable person. I would definitely recommend him to family and friends.
The workers were on time. They didn’t waste time, they knew what they were doing. The installation was a quality job. I will use them again for my future carpet needs.
By Joe W., Gilbert, AZ We had 90 sq yards of carpet installed, Mike brought the samples to our home, we matched our wood and it turned out really nice. Everyone needs to use Able Carpet and Tile.
I’m very satisfied with their work! If I have any problems, he comes right back out. He’s very quick to respond.
Paul Cokash, Chandler – Jul 30, 2009
By Paul, Chandler, AZ Mike Fasano of Abel Carpet and Tile just installed 1,500 sq. ft. of wood and 120 sq. ft. of ceramic tile in my home. Working with Mike was an absolute pleasure from the start of the job to the very end. Mike is very versed in all aspects of floorcoverings and was always there to keep an eye on the job. The price was the best in town take it from somebody who really shopped around. Not only were his installers top notch but the nicest guys you’ll ever meet. Thank you Mike perfect job, perfect price completely satisfied.